Find answers to your questions regarding assessments and account settings, or connect with our support specialists.
Foldera is an AI-driven technical competency validation platform connecting empirically verified engineering talents with hiring companies.
The diagnostic assessment takes approximately 90–120 minutes. You can take breaks between modules, but an active module session must be completed once initiated.
Your score reflects your most recent assessment. Talent Pro members can retake assessments periodically to benchmark and upgrade their scores.
Sign up at foldera.id/en/partner and complete your organization verification. Our team verifies partner accounts within 1 business day.
Yes. Foldera employs end-to-end encryption and strict data minimization, fully compliant with Indonesian PDP Law No. 27/2022. We never sell personal data.
Payments are processed via QRIS, Bank Transfer, or Virtual Account. All enterprise transactions automatically issue official VAT withholding receipts and e-Faktur Pajak.
Yes. You can cancel at any time directly in your billing settings. Services remain fully accessible through the end of the active billing period.
We offer a 14-day satisfaction guarantee for paid subscriptions. Contact support at support@foldera.id for assistance.
Official Help Center
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